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Workflow Automation

A trigger-to-action workflow that runs step by step, with AI deciding the route.

Simulated
Event-driven automation
  • Triggers
  • AI routing
  • Retries
Inbound email routerReady

Sample input

Pick an email, then run the workflow

InvoiceSupportSales

New email received

ops@acme.example

AI classify

Intent and key fields

InvoiceSupportSales

Create record in ERP

Accounts payable

Open ticket

Helpdesk

Create CRM deal

New business pipeline

Notify Slack

#ops-inbox

Scroll sideways to see every branch.

Run log

Each step, retry and result streams here when the workflow runs.

Run history

No runs yet

Runs from this session appear here with their route, result and duration.

How it works in production

The demo above runs on a script in your browser. This is the architecture it stands in for.

Triggers

Email webhook

CRM events

Schedules

Engine

Queue

BullMQ

AI router

Classify and extract

Retries

Backoff and dead-letter

Connectors

ERP

Helpdesk

CRM

Slack

Operations

Run history

Alerts

Workflow engine

Each event becomes a job on a queue. Steps are idempotent, so a retry never creates a duplicate record, and failures back off before retrying. Jobs that keep failing land in a dead-letter queue with the full payload instead of disappearing.

The AI step only decides the route and extracts fields; the actions themselves are ordinary typed API calls. Every run keeps a log, so when a sync breaks you can see which step failed and retry it with one click.

Build something like this

Tell me about the process you want to improve and the systems it touches. I'll come back with questions and a suggested approach.